Please follow below given steps:
1. Ensure that the HDMI cable is connected to the HDMI ARC port of the TV.
2. In the TV setting -> systems, ensure that CEC controls are active.
3. Under setting ensure that the TV speakers are enabled and “S/PDIF and ARC” are set to “Auto Detect”
4. If you are unable to find these setting, please contact your TV manufacturer.
Choose other country to get service
Despite being connected to the TV via HDMI ARC, I am not able to increase or decrease the volume on the soundbar using TV remote.
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