FAQ
What can I do if the TV has a horizontal line?
What can I do if the TV has a light leakage?
What can I do if the TV has cross lines issue?
What can I do if the TV has no power at all?
What can I do if the TV cannot start up successfully from the standby status?
What can I do if the TV keeps restart/power on and off always?
How to reset the TV to the factory default settings?
What can I do if I cannot turn off the TV through the TV remote?
What can I do if the video is abnormal when using the Multiple Inputs/Outputs port?
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Kenya
Customer Service Hotline: +254709698888
Monday to Friday 09:00~17:30
Saturday 09:00~14:00
Somalia
Working time 9am -12pm.
Support Language: English
For any service enquiries, you can contact us at Warsamme114@gmail.com
Tanzania
Customer Service Hotline
+255 738471661
Monday~Saturday 08:00~18:00
Service Center Address: Kortan Services, 12GF, Nasra Tower, Swahili/Makamba Junction Kariakoo P.O.Box 2869, Dar Es salaam
Support Language: English
For any service enquiries, you can contact us at info@kortan.co.tz
