Notice
南宫ng·28 Industries Holdings Co., Ltd. (the 「Company」) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More
If your Robot Vacuum Cleaner appears offline from the 南宫ng·28 Home App, we recommend the following:
• Check whether the router status is working properly and ensure the network is unblocked.
• Check whether the Wi-Fi name or password has been modified recently. If so, please reconnect the network to new credentials to solve it.
• If the device has been bound or connected by other people, please reconnect the network to solve it.
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